Shipping FAQs

What carrier do you use for shipping?

All shipments are made through USPS. 

What are your shipping costs?

Domestic shipping is $4 for all orders under $75.  Shipping for domestic orders above $75 are free.  International shipping is $7 for all orders under $150, for orders over $150, shipping is free. 

Do you ship internationally and how much does it cost?

Yes, we ship anywhere! International shipping is $30 and includes tracking. 

Do you charge sales tax?

Since we are in the wonderful state of Delaware, there is NO sales tax on any order!!

What is your return policy?

We accept exchanges for store credit on all jewelry.  To start the return/exchange process, Treasures in Lewes must be notified within 30 days of purchase via e-mail or phone (info@treasuresinlewes.com or 302-296-6360). All returned and exchanged product must be sent back to Treasures in Lewes within 30 days of purchase. See our full return policy for more details. 

What are your business hours?

Our normal business hours are Monday – Friday: 10am – 5pm.

How do I contact you if I have a problem with my order?

You can e-mail us at any time at info@treasuresinlewes.com or by phone at 302-296-6360.  We strive to respond to you within 24 hours Monday-Friday.  Inquiries made on the weekend will be responded to on the next business day.  

How quickly do you ship orders?

We strive to ship orders within 24 hours of your order being place and often we ship same day.

Do you provide tracking information?

Yes, you will receive a USPS tracking number once your package has shipped.  For International shipments, the customs number will be provided which will track the package until it leaves the United States. 

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